US and Canadian orders placed before 12pm EST will ship the same day. Orders placed after 12:00 PM EST will be shipped the following business day.
SHIPPING TO USA
Standard Ground US shipping costs $7 and takes approximately 8 - 10 business days to arrive. This option does not include tracking information.
Express US shipping costs $12 and takes approximately 4 - 5 business days. This option includes tracking information.
SHIPPING TO CANADA
Standard Canadian shipping costs $12 and takes roughly 7 - 8 business days to arrive. This option does not include tracking information.
Express Canadian shipping costs $20 and takes roughly 3 - 4 business days to arrive. This option includes tracking information.
International shipping costs are calculated at checkout.
Yes, we ship worldwide! International Shipping rates are calculated at checkout. All customs and taxes are the responsbility of the customer
We offer same day contactless pick up for locals. You will receive an e-mail once your item is ready for pick up. All local orders must be picked up from our candle studio located at: 260 Carlaw Ave. Toronto, ON M4M3L1.
Due to the custom nature of our products we are unable to accept returns or exchanges except in the case of cracked or broken items. If your items arrive cracked, broken or you have any issues please reach out to our customer service team within 7 business days. Please email firstname.lastname@example.org to initiate a return.